Logistics Coordinator

PLS Logistics Services•Jacksonville, FL

About The Position

The Logistics Coordinator is responsible for booking and scheduling all shipments within their assigned team, understanding key performance metrics for team profitability, and identifying and solving capacity shortfalls. This role requires direct communication with Account Executives and the Leadership team, demonstrating thorough knowledge of systems and tools to secure equipment, and assigning carriers based on shipment information. The coordinator will also negotiate carrier rates, ensure all expected loads are covered daily, and assist with training new team members. Maintaining productive relationships with customers, carriers, and internal staff, as well as monitoring carrier performance, are key aspects of the position. Other duties may be assigned as needed.

Requirements

Intermediate skill level with Microsoft Outlook, Word and Excel
Ability to work flexible schedule
Must exhibit the ability to work in a collaborative team environment
Ability to multi-task and understand how to prioritize workload in order of importance.

Nice To Haves

Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience preferred.

Responsibilities

Booking & scheduling all shipments within the assigned Account Executive / team.
Understand metrics that lead to team profitability including call center statistics, revenue & net revenue, variance to target, variance to max, load counts, etc.
Direct communication with the Account Executives and Leadership team.
Identify and solve capacity shortfalls within the team.
Demonstrate thorough knowledge and understanding of various systems, technology, and tools to locate and secure various equipment types for customer shipments.
Assign carriers to move shipments based on shipment information.
Choose carriers based on service levels and profitability targets.
Negotiate carrier rates (under targets).
Ensure all loads are expected to ship each day.
Assist with the training and development of all new logistics coordinators and AET’s through shadowing, best practice sharing, and technical support.
Maintain productive working relationships with customer representatives, motor carriers, and PLS employees.
Monitor carrier performance and report carrier failures.
Other duties as required by business needs or as assigned.