Logistics Coordinator

Southeast Restoration • Chattanooga, TN

5d

About The Position

Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized, detail-driven Operations Coordinator to support and elevate our Mitigation and Production operations. Joining Southeast Restoration means becoming part of one of the most respected and high-performing teams in the restoration industry. This essential role ensures operational excellence by maintaining data integrity, optimizing scheduling, supporting administrative processes, and enhancing communication between team members, customers, and trade partners.

Requirements

• High School Diploma or GED required
• Minimum of 3 years in an administrative, operations, or customer service role.
• Clear, professional communicator with strong customer service acumen.
• Comfortable navigating multiple business platforms and learning new systems.
• Able to manage multiple priorities with attention to detail in a fast-paced environment.
• Understanding of basic invoicing and AR practices preferred.

Nice To Haves

• additional administrative or business coursework preferred.

Responsibilities

• Maintain accurate and consistent job file data across systems to support seamless project execution.
• Oversee the administrative lifecycle of a high volume of projects from initiation through completion.
• Ensure timely invoice processing and support financial accuracy on active job files.
• Collaborate with Project Managers and Mitigation leadership to schedule work orders and manage equipment logistics.
• Keep schedules accurate and up-to-date, ensuring optimal resource use and operational efficiency.
• Actively participate in production reviews, identifying opportunities to improve cost control and workflow.
• Serve as a communication bridge between customers, trade partners, insurance contacts, and internal teams.
• Maintain detailed documentation of project activities and communication records.
• Coordinate required documentation to ensure compliance with all project and insurance requirements.
• Support collections processes by monitoring project balances and following up on outstanding invoices.
• Engage with customers and carriers to ensure timely payments and resolution of financial discrepancies.
• Serve as the first line of action on past due balances, utilizing established collection procedures.

Benefits

• Competitive Compensation Package
• Full Health Benefits: Medical, Dental, Vision, Disability & Life
• Safe Harbor 401K with 4% Company Match
• Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED