Logistics Coordinator

Weaver Popcorn Bulk, LLC•Carmel, IN
•$60,000 - $65,000•Onsite

About The Position

Weaver Popcorn is seeking a detail-oriented Logistics Coordinator to support domestic freight, logistics coordination, customer order management, and inside sales activities for the domestic sales team. This dual logistics and inside sales role coordinates shipments, supports order flow, tracks freight activity, communicates with customers and internal teams, and helps ensure timely and accurate product delivery. The position is based in Carmel, Indiana, and requires working in the office five days per week, split between Weaver Popcorn Headquarters and Weaver Fundraising Headquarters.

Requirements

  • Strong organizational skills and ability to manage multiple priorities.
  • Strong attention to detail and accuracy in data entry, freight documentation, shipment tracking, and order processing.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Bachelor’s degree in business administration, Supply Chain, Logistics, or a related field.
  • At least 2 years of experience in logistics coordination, domestic freight, inside sales support, customer service, order management, supply chain, distribution, manufacturing, or sales operations.
  • Experience working with CRM and ERP systems or similar logistics software.

Responsibilities

  • Coordinate freight activity, including scheduling and tracking shipments and communicating shipment status to customers, carriers, the warehouse, and sales.
  • Work with production, warehousing, shipping, customer service, and sales teams to schedule deliveries, confirm inventory availability, and manage freight.
  • Execute domestic and international deliveries, including international documentation, compliance, and vendor relationships.
  • Identify service issues and proactively escalate and resolve freight concerns to maximize on-time, in-full service.
  • Serve as the primary point of contact for customer orders, providing updates on order status, product availability, and delivery expectations.
  • Process and manage customer orders from entry through fulfillment, ensuring accuracy, completeness, and timely execution.
  • Build and maintain customer relationships through proactive communication, follow-up, and issue resolution.
  • Investigate and resolve customer inquiries, order discrepancies, and service concerns in coordination with internal teams.
  • Collaborate with sales, finance, IT, and customer-facing teams to support customer commitments and a seamless order-to-delivery experience.

Benefits

  • Competitive compensation
  • Three weeks of PTO in the first year
  • 401(k) plan matching 100% of 401(k) deferrals up to 10%
  • Comprehensive medical, dental, vision, life, and disability coverage, beginning the first day of the month following 30 days of employment
  • Up to $15,000 annual education reimbursement per year
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