Logistics Coordinator

Integrity Express Logistics•Sarasota, FL

3d•Onsite

About The Position

At Integrity Express Logistics, we are a family-owned business with over 30 years of logistics experience, dedicated to earning customer trust through innovative technology and operational efficiency. We focus on customer relations and hiring reliable, driven employees. We are seeking a highly organized Logistics Coordinator (LC) to provide daily support to a Logistics Account Executive. The LC will report to the Sales Support Manager. This role involves phone and email communication, appointment setting, check calls, and load building. Success in this position requires thriving in a fast-paced environment while delivering excellent customer service.

Requirements

Focus, self-motivation, problem solving skills and strong attention to detail
Top notch customer service skills
Ability to work in a fast-paced, ever-changing setting
A positive attitude and the ability to communicate effectively
High school graduate or equivalent
Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products

Nice To Haves

Administrative experience and/or logistics brokerage experience are a huge plus, but not required

Responsibilities

Ensure the account runs smoothly daily by staying highly organized
Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service
Perform various account management tasks such as load building, appointment scheduling, phone management and email correspondence
Dispatch trucks to their pickup location
Conduct daily check calls to ensure timely pickup and delivery of product
Qualify carriers that are the best match for our customers’ shipments
Communicate details about shipments and negotiate rates with prospective carriers
Ad hoc duties