Distribution Services - Logistics Coordinator

Border States • Fargo, ND

3d

About The Position

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Fargo, ND Job Summary The Distribution Service – Logistics Coordinator supports the daily operations of the team by analyzing inventory reports, coordinating returns, resolving invoice and receiving discrepancies, and providing exceptional customer service. This role plays a key part in ensuring accurate inventory management, effective vendor communication, and timely resolution of freight and receiving issues.

Requirements

• Associates business/trade degree or equivalent work experience required.
• Knowledge of material movements in SAP, reviewing PO history, and reviewing material history.
• Working knowledge of PC Windows and Microsoft Office (Word, Excel, and Power Point) internet, email, required; and SAP software preferred.
• Excellent customer service skills include being competent, accurate, responsive and engaged.
• Possess a good understanding of all warehouse processes, including receiving, put away, bin maintenance and shipping.
• Excellent interpersonal communication (reading, writing and speaking in English) and customer service skills.
• Ability to plan, organize and use independent judgment.

Nice To Haves

• Strong knowledge of electrical and/or communications products and vendors, industry experience and market knowledge and/or comparable education or experience preferred.
• SAP software preferred.

Responsibilities

• Reviews incoming damage and shortages to identify packaging or handling issues, escalates concerns requiring corrective action, and monitors trends to develop and implement solutions.
• Works collaboratively with branches, vendors and freight carriers to resolve related issues, including the filing and management of freight claims.
• Reviewing inventory movement reports including batching, serial numbers, stock locations, and other inventory management reporting.
• Coordinates the return of the damaged or defective material to the carrier or vendor, as well as quarterly and annual stock returns.
• Investigates and resolves receiving discrepancies to identify and resolve variances between receiving and invoice quantities.
• Provides responsive customer service to logistics inquiries and requests coming through phone calls, e-mails, instant messages, and other forms of communication.
• Maintains strong, collaborative relationships with internal and external stakeholders.
• Delivers proactive and responsive support to branch staff related to logistics-related needs.
• Supports special project roll out, support and maintenance which includes, but is not limited to, new SAP projects, assisting other departments as needed.
• Performs other duties as assigned by supervisor or designate.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!
• Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees