Senior Logistics Specialist
About The Position
We are seeking a detail-oriented, highly organized, and proactive Logistics Coordinator to join our dynamic Supply Chain Operations team. In this role, you will be the backbone of our logistics execution, ensuring that our products move seamlessly from suppliers to our global customers through our logistics network. Your primary focus will be managing our Third-Party Logistics (3PL) partners, international export compliance, driving our critical quarter-end logistics push, and orchestrating our specialized "cart bundle" process. If you thrive in a fast-paced environment and love solving complex supply chain puzzles, we want you on our team.
Requirements
- 5–10 years of experience in logistics, supply chain operations, or international trade.
- Strong foundational knowledge of export compliance, incoterms (e.g., CIP, EXW, DDP), and international shipping documentation.
- Direct experience working with 3PL warehouses and a solid understanding of warehouse management systems (WMS).
- Proficiency with ERP systems (preferably NetSuite), Excel (VLOOKUPs, Pivot Tables), and logistics tracking platforms.
- Exceptional calm-under-pressure demeanor, especially during high-stakes quarter-end windows.
- Sharp analytical and problem-solving skills with an eagle eye for detail.
- Strong communication skills to effectively collaborate across internal teams (Finance, Sales, Product) and external vendors.
- Legally authorized to work in the United States and do not now or in the future require sponsorship for employment visa status.
Responsibilities
- Serve as the primary day-to-day point of contact for our 3PL warehouse and carrier partners.
- Monitor 3PL performance against Key Performance Indicators (KPIs) including order accuracy, on-time shipping, and receiving turnaround.
- Troubleshoot and resolve daily warehouse discrepancies, inventory variances, and shipping delays.
- Ensure all international shipments comply with local and global customs regulations, trade laws, and export controls.
- Prepare, review, and audit essential export documentation (e.g., Commercial Invoices, Packing Lists, Certificates of Origin, Automated Export System/AES filings).
- Classify products accurately using Harmonized System (HS) codes and maintain updated compliance records.
- Spearhead logistics readiness and execution during high-volume quarter-end periods to maximize revenue recognition.
- Coordinate closely with Sales Operations, Finance, and 3PLs to prioritize critical shipments and meet tight cut-off deadlines.
- Provide real-time tracking updates and risk-mitigation strategies for high-value or time-sensitive quarter-end orders.
- Own the end-to-end logistics for our specialized "cart bundle" program (kitting, bundling, and multi-component configurations).
- Coordinate with inventory planning to ensure all individual components are available at the 3PL for bundling.
- Define and optimize the Bill of Materials (BOM) fulfillment workflow at the warehouse level to ensure bundles are assembled and shipped accurately.
Benefits
- Comprehensive health insurance, encompassing dental and vision coverage
- Health Savings Account (HSA) contributions
- Comprehensive Employee Assistance Program
- 401k plan and match
- Employee Stock Purchase Plan (ESPP)
- Unlimited Paid Time Off
- 10 Holiday Days a Year
- Parental Leave
- Competitive salaried compensation
- Equity
- The opportunity to build a revolutionary healthcare product and save millions of lives!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
