Logistics Coordinator - San Diego

Interlaced•San Diego, CA

10h•$55,000 - $58,000•Hybrid

About The Position

Interlaced is a cloud-focused, modern IT, Security, and AI services provider, providing outsourced technology management services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions. How are we different from traditional IT companies? We are cloud focused (but we will train you up if you don’t have all the necessary skills yet). We have professional development pathways throughout the organization with accompanying training programs. We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies. We are poised for significant growth and need you to help us do it! We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together. Interlaced is looking to hire a full-time Logistics Coordinator in the San Diego area. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components. The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite. The Logistics Coordinator will assist the Interlaced Fleet Team and its clients by maintaining our asset management accuracy, procuring IT-related hardware. Prospects for the Logistics Coordinator role should be technically literate, friendly people that are adept at tackling various client requests with timely fulfillment. All teammates are expected to operate by the Interlaced core values. This role is a hybrid position, with the opportunity for 1 remote day per week depending on current workload. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 7am - 4pm Pacific Time, Monday through Friday excluding holidays.

Requirements

Knowledge of common business technologies
Experience working in diverse technical environments
Experience with various cloud infrastructure components
Technical skill-set
Stays up to date with the latest technology trends
Ability to quickly incorporate new techniques and processes
Personable and ability to interact with each level of the client's business, from the front desk to the CEO
Ability to simplify complex technical solutions and convey them to end users
Technically literate
Friendly people
Adept at tackling various client requests with timely fulfillment
Dedicated working environment/home office with stable internet connection

Responsibilities

Facilitate white-glove device provisioning, including app installation and packaging to Interlaced's visual standards
Maintain accurate serial number, asset tag, and location data across client fleets and sellable stock by performing physical counts and auditing MDM/RMM records for deployed devices
Manage shipping and receiving of devices and IT-adjacent hardware
Communicate internally and externally via calls, email, and instant messaging regarding hardware, procurement, and inventory questions
Own device retrieval workflows, from prepaid shipping labels to processing returned devices
Assess, wipe, and image received workstations; recommend redeploy, repair, or retire based on condition
Manage and escalate ticket queues to maintain SLAs
Liaise with vendor/carrier support (FedEx, TD SYNNEX, Apple, CSC) to resolve order and shipment issues
Support end users with fleet-related requests via Zoom, Slack, and email
Own procurement queue: identify hardware sales opportunities, build quotes, place orders, and communicate details to clients
Track and reconcile asset lifecycle data (procurement through retirement) to ensure audit-ready inventory records
Coordinate domestic and international shipment logistics, ensuring customs, insurance, and carrier compliance
Manage chain-of-custody documentation for devices in transit, storage, and disposition to minimize loss and support compliance
Conduct device disposition and refresh projects; partner with vendors/recyclers on certified data destruction and e-waste disposal
Monitor stock levels and reorder points for consumables to prevent fulfillment delays
Analyze asset utilization reports to identify underused/aging equipment and recommend refresh strategies
Optimize warehouse organization and workflows to improve pick, pack, and ship efficiency during peak periods
Identify and implement process improvements to reduce turnaround time in provisioning and retrieval workflows