Leasing Coordinator- San Diego

Military Spouse Corporate Career Network•San Diego, CA

5d•Onsite

About The Position

The Leasing Coordinator will be responsible for assisting with the team’s sales goals. This role involves using a customer management program to consistently follow up with prospective residents, reach out to new applicants, assist customers through different methods of communication, run and produce reports for site and regional managers, design marketing flyers, audit lease paperwork, and update the company website. The company is committed to supporting their team members in every aspect of life—from career development to family needs and overall health and wellness. They proudly offer a comprehensive and competitive benefits and incentive package.

Requirements

Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
Computer proficiency (MS Office – Word, Excel).
High school diploma or GED required.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and in a team environment.
Excellent time management and follow up skills.
Must be detail oriented.
Must be able to talk, listen and speak clearly on the telephone.

Nice To Haves

Relevant experience preferred

Responsibilities

Assist prospective residents with information regarding the housing process.
Answer telephone, return missed calls, check voicemail, prospect follow up.
Ensures all lease paperwork is completed and entered into Yardi, audit leases.
Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
Compile multiple daily/weekly/monthly reports.
Provide written and verbal communication to team, prospects, and residents.
Manage the lifecycle of residents and run report to audit program within LeaseHawk.
Contact all new applicants.
Create marketing flyers through LeaseLabs program.
Update our website regarding pricing and specials and work with site on changes that need to be made.
Post marketing ads and respond/follow up with leads.