Logistics Customer Service Rep supports the profitable growth for Marten Transport Logistics, LLC. This role involves driving daily and weekly load count, revenue, and margin goals for a specific region. The representative will develop the current carrier base for consistent lane specific volumes, negotiate pricing, and solicit business from existing customers to secure freight for contracted carriers. Collaboration with sales and management is key for developing pricing for larger customers. The role also includes monitoring the EDI system for available freight, ensuring correct reason codes on rejected shipments, and acting as a mentor for new employees. Identifying new traffic lanes for potential growth and verifying carrier safety standards are also important aspects. The position requires meeting departmental and personal profit margin goals, with up to 10% travel. The individual will work independently and as part of a team to maximize profitability, and perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level