Logistics Coordinator

Bay and Bay Transfer•Eagan, MN

15h•Onsite

About The Position

The Logistics Coordinator (Flatbed) operates in a cradle-to-grave brokerage model, responsible for both developing customer relationships and executing freight from booking through delivery. This role focuses on flatbed and open-deck freight, requiring strong market knowledge, carrier relationships, and the ability to manage complex shipments with unique requirements. This individual will be responsible for growing and winning new business, securing capacity, negotiating rates, and ensuring seamless execution of shipments. Success in this role requires a high level of ownership, strong communication skills, and the ability to balance sales, operations, and profitability.

Requirements

2+ years of experience in freight brokerage, logistics, or transportation
Experience with flatbed, open-deck, or specialized freight preferred
Proven ability to prospect and develop customer relationships
Strong negotiation and communication skills
Ability to manage multiple shipments and priorities in a fast-paced environment
High level of ownership and accountability from booking through delivery

Nice To Haves

Established network of flatbed carriers or shipper relationships
Strong understanding of flatbed equipment types (step deck, RGN, conestoga, etc.)
Experience working in a cradle-to-grave brokerage model
Familiarity with TMS platforms and freight visibility tools
Entrepreneurial mindset with a focus on growth and results

Responsibilities

Prospect, develop, and manage relationships with shippers requiring flatbed or specialized capacity
Identify and pursue new business opportunities to grow revenue and lane density
Understand customer needs, freight profiles, and service expectations to deliver tailored solutions
Maintain consistent communication and act as a trusted partner to customers
Source and secure capacity for flatbed and open-deck freight through carrier outreach and relationship development
Negotiate rates with carriers to maximize margin while ensuring service and safety
Build and maintain a network of reliable, specialized carriers across key regions and equipment types
Prioritize repeat carrier usage to drive consistency and efficiency
Manage shipments from tender through final delivery, including booking, tracking, and issue resolution
Coordinate all aspects of flatbed freight, including securement requirements, appointments, and accessorials
Ensure accurate and timely updates are communicated to both customers and carriers
Take full ownership of freight in transit and resolve issues proactively
Serve as the primary point of contact for both shippers and carriers throughout the shipment lifecycle
Provide proactive updates and maintain transparency around delays, issues, or changes
Build strong, long-term relationships with both customers and carrier partners
Manage pricing and cost decisions to protect and grow margin
Balance service expectations with profitability across all shipments
Monitor performance trends and adjust strategy as needed to improve results