Logistics Coordinator

NRI 3PL•Fontana, CA
•$21 - $26•Onsite

About The Position

The Logistics Coordinator supports the NRI Operations Department by managing scheduled shipment pickups and deliveries, collaborating with internal teams, and providing customer service to internal stakeholders and clients. The role requires critical thinking, effective communication, attention to detail, flexibility, and the ability to work independently and collaboratively in a fast-paced environment. The position is based at LL 16609 Slover Ave., Fontana, CA 92337, and follows a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The starting pay range is $21.00–$25.50 per hour. Occasional overtime may be required.

Requirements

  • At least one month of experience as a Logistics Coordinator.
  • Proficiency with Microsoft Office, specifically Outlook, Excel, Teams, and OneDrive.
  • Comfort learning transportation management system (TMS) carrier systems, programs, portals, and warehouse management systems (WMS).
  • Ability to communicate and interact effectively across organizational levels, including with clients.
  • Ability to multitask, adapt to changing priorities, and work independently as well as collaboratively.
  • Exceptional attention to detail and accuracy when managing logistics documentation.
  • Strong organization and ability to prioritize tasks and meet deadlines.
  • Customer-service focus and client communication skills.
  • Proficient technical capabilities, including tier-one WMS experience (Aspire).
  • Must be in good standing in the current position, including good attendance and performance, with no PIPs within the last three months.
  • Physical ability to perform essential job functions, including lifting and carrying up to 50 pounds; walking and standing for extended periods; climbing ladders or stairs; working at heights in elevated areas; and tolerating dust, dirt, noise, odors, heat, and cold.

Responsibilities

  • Work with Vendor Compliance processes, policies, and procedures to ensure shipment compliance, and understand Vendor Routing Guides.
  • Ensure outbound shipments are processed and routed according to client and customer needs, compliance requirements, and service-level agreements.
  • Schedule and monitor pickups and reschedule missed pickups.
  • Use third-party portals, including SPS, and apply knowledge of SSCC labels.
  • Coordinate shipment cancellations and changes.
  • Create shipping labels and bills of lading for UPS, FedEx, USPS, and other common carriers.
  • Route collect and third-party orders according to retailer routing compliance guidelines.
  • Follow up daily on carrier appointments.
  • Maintain recap reports and manifests to ensure accuracy when carrier pickups occur.
  • Investigate and follow up on freight issues involving lost or damaged products, and respond promptly.
  • Provide carrier information and updates to internal and external contacts.
  • Organize and file bills of lading according to vendor and ship date.
  • Send manual shipment confirmations to clients daily.
  • Document and resolve issues between carriers and vendors.
  • Regularly quote shipping rates to identify economical shipping methods.
  • Consolidate and summarize customer shipment requirements.
  • Ensure dangerous goods are shipped according to applicable standards.
  • Generate and apply custom retailer carton labels in compliant locations.
  • Track and trace shipments domestically and internationally as needed.
  • Provide proof of delivery to clients when requested.
  • Share labor between facilities when necessary.
  • Perform other duties as requested.

Benefits

  • Staff purchase program for brands offered by the company.
  • Staff benefits plan with benefit choices.
  • Flexible and fun work environment.
  • Internal career opportunities.
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