Logistics Coordinator

Aston Carter•Calgary, AB

5d•CA$21 - CA$21•Onsite

About The Position

The Logistics Coordinator supports day-to-day transportation operations by booking carrier appointments, preparing and validating shipping documentation, and tracking shipments from origin to destination. This role ensures that all logistics activities run smoothly, that documentation is accurate and compliant, and that internal and external stakeholders receive timely updates on shipment status.

Requirements

1–3 years of administrative experience in a logistics or transportation-related environment.
Logistics experience with a focus on transportation operations, preferably including LTL (less-than-truckload) experience.
Proven tracking and tracing experience for shipments in a fast-paced logistics setting.
Ability to manage a high volume of calls and emails (30+ per day) while maintaining accuracy and professionalism.
Basic proficiency in MS Office (such as Outlook, Excel, and Word) to support documentation and communication.
Strong communication skills and professional demeanor when interacting with internal and external stakeholders.
Ability to work effectively across multi-functional teams and collaborate with various departments.
High attention to detail, especially in reviewing shipping documents and shipment information.
Ability to learn new systems and processes quickly and adapt to changing operational needs.

Nice To Haves

Experience in logistics or shipping operations beyond the core requirements.
Familiarity with Truckmate or similar transportation management systems.
Experience working with in-house logistics or transportation software.
Experience with the ACE portal and US cross-border shipment processes, particularly beneficial for early morning shifts.
Solid understanding of trucking terminology, processes, and documentation requirements.
Demonstrated ability to maintain a professional demeanor in a busy logistics environment.
Strong organizational skills and the ability to prioritize tasks in a time-sensitive setting.

Responsibilities

Book appointments with carriers for shipments and ensure schedules meet operational requirements.
Generate shipping documents accurately and ensure all documentation aligns with shipment details and compliance requirements.
Track and trace shipments throughout their journey and provide timely updates to internal and external teams.
Liaise with internal departments and external partners, including carriers and customers, to coordinate shipment details and resolve issues.
Work closely with customs brokers to process southbound US shipments and support cross-border logistics activities.
Handle a high volume of calls and emails (30+ per day) to respond to inquiries, provide shipment status, and address logistics concerns.
Use basic MS Office tools to maintain records, update tracking information, and prepare reports as needed.
Collaborate with multi-functional teams to ensure smooth execution of transportation plans and on-time delivery.
Maintain a high level of attention to detail when reviewing documents, shipment information, and communication.
Learn and adapt quickly to in-house software and logistics processes to support continuous operational efficiency.