Logistics Coordinator (OFF SHIFT)

Aston Carter•Belleville, MI

7d•$21 - $26•Onsite

About The Position

This is a Contract to Hire position based out of Belleville, MI. The role involves serving as the primary point of contact for existing customers with shipping needs, consulting with them to determine the most cost-effective and time-efficient shipping solutions. The coordinator will assess shipment requirements, coordinate transportation by leveraging an established carrier network, identifying available trucks, and utilizing a digital bidding platform. They will also conduct outbound calls to carriers for hard-to-cover shipments and award freight to the most competitive and appropriate carrier. The position requires tracking and tracing shipments, proactively managing exceptions, resolving issues during transit, and maintaining consistent communication with customers regarding shipment status and updates. Openings are available across two operational teams: Delivery Assurance and Air Charter, with two shifts available: Tuesday-Saturday, 3:30p-11:30p and Sunday-Thursday, 11:30p-7:30a.

Requirements

Strong problem-solving and critical thinking abilities
Business-oriented mindset with the ability to make quick, effective decisions
High attention to detail--accuracy is critical in logistics operations
Ability to manage multiple tasks in a fast paced, deadline driven environment
Strong communications skills (both verbal and written)
Customer focused approach with a sense of urgency

Responsibilities

Serve as primary point of contact for existing customers with shipping needs
Consult with customers to determine the most cost-effective and time-efficient shipping solutions
Assess shipment requirements (e.g., number of pallets, truck type, special handling needs)
Coordinate transportation by leveraging an established carrier network
Identify available trucks or vehicles near shipment origin
Utilize a digital bidding platform where carriers compete for loads
Conduct outbound calls to carriers for hard-to-cover or specialized shipments
Award freight to the most competitive and appropriate carrier based on cost, timing and service capability
Track and trace shipments from origin to delivery to ensure on-time and damage free transport
Proactively manage exceptions and resolve issues that arise during transit
Maintain consistent communication with customers regarding shipment status and updates