Logistics Coordinator

Lincoln Electric•Euclid, OH

10d•Onsite

About The Position

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries.

Requirements

Bachelors degree with a minimum of two years’ experience working in logistics (Shipping, Warehousing, or Manufacturing) OR an associate’s degree with four years' experience working in logistics.
An uncompromising commitment to quality work and customer service is imperative
Demonstrated initiative and ability to accept responsibilities with minimal supervision.
Ability to perform detailed work with a high degree of accuracy in a high-volume environment
Proven ability to multi-task, prioritize work to meet deadlines, and daily problem-solving
Capability to cross-train and provide clear instructions to department personnel
Excellent verbal and written communication skills
Exceptional organizational skills
Demonstrated leadership and sound decision-making abilities
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, OneDrive)
Working knowledge of trucking equipment used in logistics

Nice To Haves

Experience with ERP, TMS, or WMS systems (SAP preferred)
Hazmat Training and Certification for IATA, IMDG and DOT

Responsibilities

Manage freight claims: initial filing, document collection, and supporting recovery efforts
Coordinate with transportation providers to ensure timely and efficient shipment movement
Collaborate with internal teams to deliver logistics support and drive operational efficiency
Respond to inquiries from customers and personnel or direct them to appropriate channels
Prepare Bill of Ladings and shipping paperwork for standard and expedited shipments
Provide customer support by managing inbox for transit damage, loss, and material issues
Organize and maintain shipping documentation and records
Track and trace shipments to prevent late pickups and deliveries
Follow up with transportation providers on missed pickups or deliveries
Investigate and resolve issues to ensure customer requirements are satisfied.
Work directly with customers, sales, and order department to resolve discrepancies
Play a key role in managing KPIs and implementing solutions to improve customer service and the flow of material
Take on additional duties, responsibilities, and special projects as assigned