Logistics Coordinator (GVA)

CMA CGM•Richmond, BC

12d•CA$26 - CA$39•Onsite

About The Position

CEVA Logistics is a leading global logistics company with a vast network of facilities and a comprehensive range of services including contract logistics, freight forwarding, and transportation management. The company emphasizes a culture of Boldness, Imagination, Exemplary, and Excellence, fostering a diverse and inclusive workforce of 110,000 team members. The Inventory and Warehousing Coordinator role is crucial for the day-to-day coordination, administration, inventory control, and customer support of warehousing and value-added services operations. This position acts as the main point of contact between customers, Customer Service, and warehouse operations to ensure accurate and timely execution of inventory management, warehousing activities, and customer projects according to their specific requirements. The role involves managing inventory accuracy, coordinating customer needs, maintaining operational records, supporting billing, and ensuring efficient warehouse workflows, all contributing to a high-quality customer experience and operational efficiency.

Requirements

2–5 years of experience in warehousing, inventory control, logistics, customer service, or supply chain operations.
Experience using Warehouse Management Systems (WMS) and Microsoft Office applications.
Strong inventory management and analytical skills.
Excellent organizational and time-management abilities.
Strong communication and customer service skills.
Ability to manage multiple priorities in a fast-paced environment.
High attention to detail and accuracy.
Advanced proficiency in Excel and operational reporting.
Strong problem-solving and root cause analysis capabilities.
Ability to build strong working relationships across departments.

Nice To Haves

College diploma or equivalent experience in Logistics, Supply Chain, Business Administration, or a related field preferred.
Experience in a 3PL warehousing environment preferred.

Responsibilities

Maintain accurate inventory records within the Warehouse Management System (WMS).
Coordinate inventory receipts, storage, transfers, and outbound shipments.
Investigate and resolve inventory discrepancies, shortages, and variances.
Conduct and coordinate cycle counts and inventory audits.
Monitor inventory aging and identify inventory at risk.
Maintain customer-specific inventory reports and records.
Support inventory reconciliation activities and root cause analysis.
Serve as the primary operational contact for assigned warehousing customers.
Receive, review, and process customer requests related to inventory, storage, and value-added services.
Provide inventory reports, status updates, and exception management to customers.
Coordinate customer priorities with warehouse leadership and operations teams.
Participate in customer calls, meetings, and operational reviews as required.
Create and manage work orders for warehousing and value-added service activities.
Coordinate inbound, outbound, and storage-related customer requirements.
Schedule inventory movements and project activities based on customer needs and operational capacity.
Ensure documentation is complete and operational transactions are accurately processed.
Monitor workflow progress and proactively address operational issues.
Verify storage, handling, and value-added activities are properly documented for invoicing.
Ensure all billable services are accurately captured.
Prepare customer reports, inventory summaries, and operational performance updates.
Maintain customer SOPs, work instructions, and operational documentation.
Support monthly billing reconciliation activities.
Monitor inventory accuracy and customer service performance.
Identify opportunities to improve warehouse processes and inventory controls.
Assist in the implementation of new warehousing customers and projects.
Support development and maintenance of customer-specific SOPs and reporting requirements.
Promote compliance with company safety policies and procedures.
Ensure inventory handling and storage practices comply with customer and regulatory requirements.
Support investigations and corrective actions related to inventory, operational, or customer service issues.