Logistics Coordinator, FOC

Anastasia Beverly Hills•Pico Rivera, CA

6d•$23 - $27

About The Position

Anastasia Beverly Hills (ABH) is seeking a detail oriented and proactive Logistics Coordinator dedicated to managing Free-of-Charge (FOC) shipments across our international network. This role owns end-to-end coordination for FOC orders from documentation, creating shipping labels, tracking and exception resolution. Serves as the primary logistics contact for internal stakeholders and external transportation partners while supporting shipping performance metrics.

Requirements

1 year experience of export, transportation, freight forwarding, customs brokerage, or 3PL experience.
Knowledge of export regulations, customs documentation, and Incoterms.
Experience with parcel carriers such as FedEx, DHL, & UPS.
Proficiency in Microsoft Office 365, particularly Excel and Outlook.
Excellent written, verbal, organizational, and problem-solving skills.

Nice To Haves

Experience with NetSuite, WMS, TMS, or similar ERP systems preferred.
Experience with HazMat shipping and UN labeling preferred.
Highly organized with excellent attention to detail.
Ability to manage high volume, with multiple priorities in a fast-paced environment.
Team player with a positive attitude and strong initiative.
Strong customer service mindset and cross-functional collaboration skills.
Commitment to integrity, compliance, and continuous improvement.

Responsibilities

Coordinate, execute, and monitor international FOC shipments from DC through final delivery.
Prepare Commercial Invoices, Packing Lists, SLI, Dangerous Goods Declarations, and other export documentation.
Generate courier labels (FedEx, DHL, UPS) and UN/overpack labels for HazMat shipments.
Maintain daily tracking logs and communicate shipment status to Customer Operations, Sales, Education, Marketing, and other stakeholders.
Troubleshoot shipment delays and exceptions with carriers, freight forwarders, and customs brokers.
Serve as the primary point of contact for FOC logistics inquiries.
Coordinate shipment returns, rerouting, and recovery efforts when necessary.
Enter accurate shipment data into NetSuite, WMS, and TMS.
Identify and implement process improvements to enhance visibility and efficiency.