Logistics Coordinator I

KencoFairborn, OH

About The Position

The Logistics Coordinator I is responsible for coordinating all aspects of inbound/outbound, planning, and distribution for the site. This position will also be responsible for customer service and returns tracking.

Requirements

  • High School Diploma or equivalent
  • Minimum of 1 years of experience in warehousing or DOT related environment required
  • Performs general administrative duties including but not limited to data entry, filing, and telephone/email correspondence
  • Strong written and verbal communication skills required
  • Ability to multi-task and maintain a high level of accuracy and professionalism

Nice To Haves

  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Decision Quality - Making good and timely decisions that keep the organization moving forward.
  • Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Responsibilities

  • Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third-party carriers/planners, and internal network drivers if customer has integration
  • Receive order requests, identify availability, and prepare for shipment
  • Performs site level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems
  • Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries
  • Assures that all special customer requirements are actioned; enters proper information into the workflow schedule.
  • May attend regional deliveries to validate processes and manage customer service expectations
  • May provide direction to clerks regarding internal issues as well as customer concerns
  • May administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary
  • Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities

Benefits

  • Medical insurance including HSA, HRA and FSA accounts
  • Supplemental insurance including critical illness, hospital indemnity, accidental injury
  • Dental Insurance
  • Vision Insurance
  • Basic Life and Supplemental Life
  • Short Term and Long Term Disability
  • Paid Parental Leave
  • 401(k)
  • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
  • Employer Paid Holidays- 10 days
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