Logistics Coordinator, Drayage

Trinity Logistics•Seaford, DE

12d•Hybrid

About The Position

The Logistics Coordinator role is your opportunity to shine as you proactively assist in managing, coordinating, and monitoring innovative solutions for our customers' logistics processes and needs! To thrive in this dynamic position, you'll need a comprehensive understanding of various transportation modes and services, including expedited, intermodal, drayage, truckload warehousing, and international logistics. We're looking for a self-starter who is not only achievement-driven and goal-oriented but also a fantastic team player! If you have experience in account and relationship management and a strong desire to advance your career in logistics, this is the perfect chance for you to make a significant impact!

Requirements

High School Diploma required
Strong interpersonal and relationship-building skills.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office applications.
Desire to build a career in logistics and transportation.
Commitment to living Company Core Values.

Nice To Haves

Bachelor's degree preferred
Comprehensive understanding of various transportation modes and services, including expedited, intermodal, drayage, truckload warehousing, and international logistics.
Experience in account and relationship management.

Responsibilities

Assist in managing drayage shipments from booking through delivery.
Coordinate pickup and delivery schedules with customers and carriers.
Monitor shipment activity and provide proactive updates.
Ensure shipment documentation is accurate and complete.
Learn port, rail, container, and drayage-specific operations and terminology.
Develop relationships with customers and carrier partners.
Respond to customer and carrier inquiries in a professional and timely manner.
Assist with carrier sourcing and capacity development activities.
Support rate procurement and quoting activities.
Identify shipment delays, service failures, and operational risks.
Work with Logistics Managers to develop and implement solutions.
Assist customers and carriers in resolving shipment issues.
Escalate significant service concerns appropriately.
Assist in reviewing shipment profitability and carrier costs.
Verify carrier charges and supporting documentation.
Support achievement of team revenue and profitability goals.
Maintain accurate data to support operational reporting and KPI tracking.
Complete training and skill development activities designed to prepare for independent freight management.
Develop proficiency in transportation systems, customer communications, and carrier management.
Demonstrate increasing autonomy and ownership of assigned responsibilities.
Participates in special projects and handles all other assigned duties as required.