Logistics Coordinator - Bulk Truck

Louis Dreyfus Company • Claypool, IN

5d • Hybrid

About The Position

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

This role involves managing inventories of products and supplies, attending quality meetings, working with customers on complaints, completing trade sheets, signing up new customers, building customer relationships, and maintaining daily communication with suppliers and customers. The position also supports logistical services, assists with accounting issues, and works with plant operations, lab, and logistics teams to provide excellent customer service. A key responsibility is negotiating forward sales contracts for refined glycerin and biodiesel, and learning about relevant markets.

Additional responsibilities include gathering market-related news and statistics, managing receivables, identifying and capturing new business, and potentially participating in crop tours. The role may require weekend work, customer visits, and other duties as assigned.

Requirements

• Supply chain risk management & inventory management
• Strong understanding of major transport modes and their scope.
• Direct verbal and written experience managing customer expectations, demands, and resolving complaints
• Strong verbal and written communication skills
• Professionalism when interacting with customers over the phone, email, and in person.
• Attention to detail is critical
• Negotiation skills with vendors or customers
• Strong problem-solving skills
• Ability to organize and prioritize multiple responsibilities to meet deadlines
• Ability to work with minimal supervision
• Proficiency with spreadsheet and word processing software, preferably MS Word, Excel and SharePoint

Nice To Haves

• Experience in liquid bulk logistics including the operation and maintenance of bulk tank trucks.
• Familiarity with vegetable oils, or liquid food grade products
• Financial acumen with regard to logistics budgeting, freight value estimation, network modeling, and forecasting.
• General understanding of food grade hygiene procedures and quality documentation.
• Understanding of import/export processes including ISF process, FDA pre notify process, and customs clearance.
• Familiarity with freight invoice payment, claims settlement, and procurement events/bid processes.

Responsibilities

• Manage inventories of products and supplies via the Vertical Crush Forecaster (VCF) to help plan forward sales needs/availability (free to sell) and oil needs.
• Attend weekly quality meeting.
• Work with customers on quality complaints.
• Complete trade sheets and amendments.
• Sign up new customers including credit applications.
• Build customer relationships.
• Maintain daily communication, supports logistical services, and assists with accounting issues with suppliers and customers.
• Work with plant operations, lab, and logistics teams in order to provide the best customer service possible.
• Negotiate forward sales contracts to buyers of refined glycerin and biodiesel.
• Learn about markets.
• Gathers news, statistics and information related to individual commodity supply and demand from customers and trade sources, and distributes that information to the remainder of the group to support overall strategic trading/positioning ( i.e. , contributes to research function)
• Helps manage receivables and facilitates innovative methods to keep accounts receivable and average number of days to pay at a minimum
• Identifies, qualifies and captures new business; develops and contributes to customer/supplier list.
• Potentially participate in crop tours to assess conditions and potential yields to anticipate markets.

Benefits

• Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
• 401k with Company Match
• Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
• Paid Time Off (PTO) and Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed