Logistics Coordinator - Bulk Truck

Louis Dreyfus Company • Claypool, IN

5d • Hybrid

About The Position

Louis Dreyfus Company is seeking a Logistics Coordinator to manage inventories, plan sales needs, and handle customer and supplier communications. This role involves working with various internal teams to ensure excellent customer service, negotiating sales contracts, and contributing to market analysis. The position requires a strong understanding of supply chain and logistics, excellent communication and problem-solving skills, and the ability to work independently.

Requirements

• Supply chain risk management & inventory management
• Strong understanding of major transport modes and their scope.
• Direct verbal and written experience managing customer expectations, demands, and resolving complaints.
• Strong verbal and written communication skills.
• Professionalism when interacting with customers over the phone, email, and in person.
• Attention to detail is critical.
• Negotiation skills with vendors or customers.
• Strong problem-solving skills.
• Ability to organize and prioritize multiple responsibilities to meet deadlines.
• Ability to work with minimal supervision.
• Proficiency with spreadsheet and word processing software, preferably MS Word, Excel and SharePoint.

Nice To Haves

• Experience in liquid bulk logistics including the operation and maintenance of bulk tank trucks.
• Familiarity with vegetable oils, or liquid food grade products.
• Financial acumen with regard to logistics budgeting, freight value estimation, network modeling, and forecasting.
• General understanding of food grade hygiene procedures and quality documentation.
• Understanding of import/export processes including ISF process, FDA pre notify process, and customs clearance.
• Familiarity with freight invoice payment, claims settlement, and procurement events/bid processes.

Responsibilities

• Manage inventories of products and supplies via the Vertical Crush Forecaster (VCF) to help plan forward sales needs/availability (free to sell) and oil needs.
• Attend weekly quality meeting.
• Work with customers on quality complaints.
• Complete trade sheets and amendments.
• Sign up new customers including credit applications.
• Build customer relationships.
• Maintain daily communication, supports logistical services, and assists with accounting issues with suppliers and customers.
• Work with plant operations, lab, and logistics teams in order to provide the best customer service possible.
• Negotiate forward sales contracts to buyers of refined glycerin and biodiesel.
• Learn about markets.
• Gathers news, statistics and information related to individual commodity supply and demand from customers and trade sources, and distributes that information to the remainder of the group to support overall strategic trading/positioning (i.e., contributes to research function).
• Helps manage receivables and facilitates innovative methods to keep accounts receivable and average number of days to pay at a minimum.
• Identifies, qualifies and captures new business; develops and contributes to customer/supplier list.
• Potentially participate in crop tours to assess conditions and potential yields to anticipate markets.
• Weekend work.
• Customer visits.
• Other duties as assigned.

Benefits

• Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
• 401k with Company Match
• Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
• Paid Time Off (PTO) and Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed