Logistics Control Specialist

Assurant•Irving, TX

23h•$19 - $31•Onsite

About The Position

The Logistics Control Specialist is responsible for working with the Distribution and Materials leadership team to address issues and provide solutions relating to outbound shipments, orders, transportation, receipts and/or materials to meet organizational goals and commitments. This role will be a liaison that will be responsible for collaborating with various internal and external customers to ensure that devices are shipped timely and accurately to attain business objectives. This role is located at our Irving, TX facility with a schedule of Monday - Friday from 8.30 am to 5 pm.

Requirements

High school diploma or similar
Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and/or Materials environment
Must have the ability to effectively communicate both written/verbal with internal/external customers
Strong organizational skills to give the team direction
Proficient in all process related procedures and equipment required for performing job functions of the Department
Strong attention to detail
Ability to work under pressure and tight deadlines
Strong communication and presentation skills
Proficient with the use of personal computer, data entry, MS Excel, Word, Internet Research, and Oracle etc.
Ability to handle multiple priorities simultaneously and deliver positive results
Ability to work independently and in a team environment
Ability to interact effectively and positively with all levels of company personnel

Nice To Haves

4+ years of previous experience working in a manufacturing environment
Proficient knowledge using SQL

Responsibilities

Prepare documents to ship product such as shipping labels, bills of lading, and commercial invoices for outbound shipments
Monitor system reporting to ensure dashboards are current, investigating and resolving issues
Communicate directly with buyers/customers via email from multiple sales platforms and order types to communicate weights and dimensions for label creation, providing shipping labels to customer, provide shipping status updates, or other informative updates regarding customer orders
Research and resolve issues preventing shipments, packages, materials, authorizations from moving through processes for respective department
Communicate with established network to rectify problems related to order cancelations, shipment statuses and/or shipping transactions, sales support, product shortages, damage, and nonconformance (sales, ops, transportation, accounting, carrier – external/internal customers)
Ability to adjust to continuous change and shift focus to new tasks while keeping productivity/SLA in the forefront
Schedule pickups with freight carriers for outbound and/or inbound shipments
Input material movement transactions to database systems
As a SME, train and/or cross train associates as needed
Escalate issues or concerns to the appropriate leadership team that are outside of area of responsibilities (as necessary)
Participate in continuous improvement and team building activities
Ensure department documentation is accurate and up to date and partners with Engineering regarding any changes
Generate internal reports as requested by the department leadership
Conduct other duties as assigned