Logistics Clerk- (2nd Shift)

AirReps•HOUSTON, TX

1d•Onsite

About The Position

The Logistics Clerk responsibilities will be directly related to processing paperwork for receiving, shipping, and transportation. Employees will provide an expedient, high quality, error-free service for our customers. This role involves structured work assignments with close supervision and does not offer discretion to deviate from established procedures. Problems encountered are typically not difficult or complex, and the role involves explaining facts, policies, and practices related to the job area.

Requirements

Must be able to process LTL, FTL, and pool distribution paperwork error free.
Intermediate in Microsoft Office (Word, Excel, and PowerPoint) as well as e-mail.
Excellent customer service skills.
Ability to analyze origin of problems and provide solutions.
Ability to plan schedules and deadlines, and take actions with following the schedules.
Ability to interact effectively with management, staff and customers.
Excellent written/verbal communication and presentation skills.
Strong organizational skills with the ability to deal with reprioritize tasks in response to unexpected changes in priorities.
Foresight to anticipate and solve practical problems and resolve issues.
Ability to effectively write reports, business correspondence and procedure manuals.
Training capabilities for all Clerk duties.
Be able to learn PKMS.
Ability to apply good judgement, strong work ethics and integrity on the job.

Nice To Haves

Office support and/or customer service experience preferred.
MAPICS, PKMS, ISL, Power Link & Customer Service skills.

Responsibilities

Utilize PKMS to close orders, process paperwork and BOL generation.
Work with Order Services and the Transportation dept. on customer service needs.
Data entry of warehouse supplies for emergency requirements and periodical stock replenishment.
Support processes for receipt of goods and vendor returns.
ISL order creation, shipping & receiving within ISL as well.
RMA shipping & receiving processing.
MAPICS X-Menu, IM & MPSP access.
Greet visitors and clients, determine their needs, and direct them to the appropriate person.
Receive, sort, and forward incoming mail.
Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.).
Order, receive, stock, and distribute office and training supplies.
Assist operation’s management with document preparation and printing.
Maintain all logistics operations files.
Perform additional projects/duties to support ongoing business needs.