Logistics Clerk

WARN INDUSTRIES INC• Clackamas, OR, US, OR

About The Position

Under minimal supervision, performs a variety of routine clerical duties of moderate complexity requiring the exercise of some discretion and use of sound judgment in support of the Distribution and Logistics teams. This position involves the administrative duties of both Warn and KAO domestic inbound or outbound logistics associated with Warn generated customer sales orders to include invoice approvals and coding, freight claim processing, customer complaint investigation and disposition for credit, shipment documentation recordkeeping, and continuous improvement in Warn’s Distribution processes. Interfaces with various departments and outside vendors to ensure the timeliness of invoice payment, freight claim resolution, root-cause determination of customer complaints, and adherence to Finance’s policies on accounting procedures and records retention as it relates to Distribution.

Requirements

High school diploma or equivalent required.
Minimum 2 years freight invoice auditing experience required
Minimum 1 year accounts payable experience required including demonstrated application of GL coding, freight claim processing, and applying debits/credits to freight and 3PL services invoices.
Proficiency in ERP systems using multiple screen functions, e.g. sales order entry, PO inquiry, PO receipts, item availability, item location lookup, ship confirm, TMS modules, inventory transaction history
Proficiency in Microsoft Office products, i.e. Excel, Word, Power Point, and Outlook
Proficiency in utilizing customer, carrier, and vendor portals to research freight claims; track shipments; export invoicing; export tendered shipping documents and delivery receipts; disposition freight; and respond to customer inquiries, feedback, and complaints.

Responsibilities

Researches all OS&D claims and customer complaints for both Warn and KAO originated shipments of Warn products. Reports findings and root cause to Customer Service Team and Distribution.
Monitors and communicates to Customer Service Team and Distribution on all OS&D occurrences communicated by customers, carriers, and customer service and warehouse associates.
Audits freight and shipment entry documentation for invoice approval.
Completes all domestic freight invoice auditing, coding, and reports weekly.
Manages the freight claim process, including all communications with carriers during the life of the claim, researching, filing, and closing freight claims.
Works with finance department regarding invoice reconciliation as required.
Manages and files processed shipping paperwork and documentation to meet accounting requirements and Warn’s retention policies.
Accountable for Sarbanes-Oxley compliance in assigned area. Responsible for design and operating effectiveness of internal controls, including self-assessment and financial reporting to management.
Accountable for developing and monitoring processes and practices necessary for legal and ethical compliance in assigned area.
Participates and engages in Warn continuous improvement activities, learning, and accountability of such activities in assigned work area.
May participate in Warn Industries’ new-hire selection process as necessary.
Works safely and without injury.