Logistics Clerk

Aston Carter•Parkville, MO

3d•$20 - $21•Onsite

About The Position

We’re supporting a client seeking a Logistics Clerk to join their team on a contract basis, with the possibility of converting to a permanent role. Candidates must be able to commit fully to a contract assignment. This role blends customer service, administrative support, and logistics coordination to ensure smooth order processing and accurate communication.

Requirements

Customer‑facing experience, especially phone‑based support.
Strong multitasking abilities and comfort handling calls + data entry simultaneously.
Accurate, detail‑oriented data entry skills.
Administrative/clerical experience.
Interest in logistics or experience supporting logistics processes.
Ability to learn and navigate multiple software systems.

Nice To Haves

Experience in a veterinary or animal‑related environment (highly valued).
Familiarity with WooCommerce, ShipStation, Salesforce, or InforM3.
administrative support, customer service, or clerical roles.
Strong communication skills and a customer‑focused mindset.
Interest in supporting a growing direct‑to‑consumer model.

Responsibilities

Manage inbound and outbound calls in a professional, customer‑focused manner.
Enter accurate data into internal systems while gathering information from customers and partners.
Work within platforms such as WooCommerce, ShipStation, Salesforce, and InforM3 to process orders, track shipments, and update records.
Provide customer service support, answer questions, resolve basic issues, and escalate when needed.
Perform administrative tasks including filing, document organization, and record maintenance.
Support daily logistics coordination to ensure timely order flow and delivery.
Multitask effectively across calls, data entry, and administrative duties.
Collaborate with a small, supportive team as the company continues to grow its direct‑to‑consumer operations.