Claims Coordinator - Logistics (Corporate 412 West)

Tyson Foods, Inc.•Springdale, AR

3d•Onsite

About The Position

The Logistics Claims Coordinator plays a critical role in the validation, filing, and collection of carrier claims, overseeing an annualized volume of approximately $7 million within Domestic carrier operations and $8 million within Export operations. This position requires thorough research to assess the validity and liability of potential carrier claims, ensuring the High Priority Claims team receives all necessary documentation. Accurate and comprehensive documentation is essential throughout the claims filing process. Collaboration is fundamental to success in this role. The Coordinator works closely with Transportation, Warehousing, OCS, FSQA, Accounts Receivable (AR), Accounts Payable (AP), Deductions, Carrier Relations, Transportation Accounting, and Legal. This cross-functional partnership enables effective navigation of the complexities of claims filing and collection. Following claim validation, the Coordinator creates and submits carrier claim invoices, which are subsequently posted to the appropriate carrier account through AP. Additional responsibilities include reviewing AR aging reports, generating weekly communications regarding aged claims, managing incoming payments through checks, deductions, and electronic payment methods, and ensuring accounts are reconciled accurately and promptly. The role requires confidence in making informed, fact-based decisions through critical thinking and analytical evaluation. The Coordinator must be able to assess information, consider available options, and implement effective solutions. A high degree of self-reliance is essential, including conducting self-audits to identify and correct errors or discrepancies. Success in this fast-paced, high-volume environment depends on maintaining accuracy, meeting deadlines, resolving issues efficiently, and safeguarding confidential information.

Requirements

High School education or the equivalent is required.
3 plus years Clerical Office experience is preferred.
Intermediate computer skills Word Excel and PowerPoint.
Good verbal and written communication skills.
Strong negotiation and organizational skills.
Self-motivated.
Ability to maintain a high level of confidentiality.
Resume required to be considered for this role.
Willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Nice To Haves

Higher education through an accredited college vocational school or specialized training in an industry related field is preferred or equivalent work experience.
Previous experience with claims software is preferred but not necessary.

Responsibilities

Validation, filing, and collection of carrier claims.
Research to assess the validity and liability of potential carrier claims.
Ensuring the High Priority Claims team receives all necessary documentation.
Creating and submitting carrier claim invoices.
Posting carrier claim invoices to the appropriate carrier account through AP.
Reviewing AR aging reports.
Generating weekly communications regarding aged claims.
Managing incoming payments through checks, deductions, and electronic payment methods.
Ensuring accounts are reconciled accurately and promptly.
Conducting self-audits to identify and correct errors or discrepancies.