Logistics- Capacity Manager

Hirschbach Motor Lines•Fort Worth, TX

About The Position

The Logistics - Capacity Manager is responsible for carrier account management. Hirschbach Solutions believes in high customer service, therefore, the Logistics - Capacity Manager must be willing and able to invest in ensuring the highest level of service is achieved at all time.

Requirements

High school diploma or equivalent in education, paired with relevant professional experience.
Ability to process information with high levels of accuracy and energy
Ability to multi-task and prioritize workload.
Computer proficiency and ability to navigate between multiple programs.
Demonstrates and "All In to Win" attitude and performances displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.

Nice To Haves

Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.

Responsibilities

Effectively manages strong relationships with contract carriers
Develop an organized list of carriers and the type of relationship with them
Publish key contact info for dispatchers as well as desired lanes and rates
Focus on continuous new carrier acquisition and develop a plan to contact them regularly to determine relationship level.
Develops a cadence for approaching a carrier base when loads become available
Check with regular carriers that have been booked previously
Blast email carriers for available equipment
Post available loads on web load boards we subscribe to
Make necessary outbound phone calls to secure coverage
Effectively communicate performance expectations to carriers for each load
Automated tracking is required because it's required by our customers
Participates in carrier performance reviews
Identifies and implements opportunities to increase efficiency and profitability.
Work with a "Can't Stop, Won't Stop" approach to ensure our customer's freight gets handled as expected by Hirschbach Solutions.
Other duties as assigned including proactively assisting others in achieving the organization's objectives.