Logistics Billing Specialist - Conroe, TX

Patterson-UTIConroe, TX
Onsite

About The Position

The Billing Specialist is responsible for accurately processing and managing billing transactions in Shipwell while ensuring compliance with company policies and procedures. This role plays a key part in maintaining efficient billing practices through Shipwell, resolving customer inquiries, and supporting internal teams with billing-related tasks. The ideal candidate is detail-oriented, organized, and able to work in a fast-paced, collaborative environment.

Requirements

  • Excellent verbal and written communication skills, including emails, memorandums, as well as presentations in both one-on-one and group settings
  • Strong organizational skills with time management and multi-tasking abilities
  • Ability to solve problems and create departmental efficiencies
  • Broad base of knowledge and skills related to maintaining accounting records, specifically for accounts receivable
  • Ability to delegate duties, tasks, and reports
  • Proficient in detailed data entry
  • A self-starter with the ability to work independently and with a team
  • Ability to be resourceful and proactive in dealing with challenges
  • Ability to work under pressure
  • Persistence in finishing projects in spite of hindrances
  • Ability to adjust and adapt to changing schedules, individuals, and tasks
  • Proficient in the use of computers and applications such as Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • High School Diploma or GED
  • 3+ years of experience in an administrative role

Nice To Haves

  • Associate’s degree
  • Previous experience in billing
  • 3+ years of billing experience
  • Familiarity with Shipwell software

Responsibilities

  • Review and process accurate and timely customer invoices in Shipwell
  • Verify billing details for completeness and accuracy with 3rd-party vendors before submission
  • Maintain and update customer billing accounts to ensure accuracy and compliance
  • Communicate with Vendors when billing corrections are needed
  • Ensure supporting documentation aligns with company policies and invoicing guidelines
  • Collaborate with internal teams to gather necessary billing information and resolve discrepancies
  • Provide exceptional customer service by addressing billing inquiries and resolving issues in a timely manner
  • Support continuous process improvement initiatives related to billing operations
  • Perform other related duties as assigned
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