Logistics Billing & Settlement Coordinator

Woongjin, Inc•Santa Ana, CA

4d•$27 - $29

About The Position

WOONGJIN, Inc. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. They are motivated by a sense of responsibility and servant leadership. This role is responsible for settlement related to the freight forwarding business, reinforcing relationships with customers and carriers through effective communication, and preparing settlement status reports. The position involves improving settlement processes through automation, accurately processing customer billing, managing billing corrections, and reviewing freight documentation. The coordinator will also audit carrier freight bills, interpret tariffs and contracts, and process payments on time. Additionally, the role requires using internal technologies, investigating billing errors, and performing ad-hoc reporting.

Requirements

Experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor’s Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables

Nice To Haves

Ability to work overtime when needed

Responsibilities

Responsible for settlement related to freight forwarding business
Reinforce relationships with customers and carriers by leading effective and continuous communications
Prepare regular settlement status reports for company management, customer, pages and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in the access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required