Logistics Associate - Supply Chain Management

Mayo Clinic•Jacksonville, FL

2d•$20 - $24

About The Position

Mayo Clinic is a top-ranked healthcare provider known for its patient-centered approach and dedication to employee well-being. They offer competitive compensation, comprehensive benefits, and opportunities for career advancement. This Logistics Associate position involves direct support to various departments, focusing on accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. The role is crucial for managing the daily movement of materials throughout Mayo Clinic, adhering to safety, security, and productivity standards. It also requires significant interaction with suppliers to resolve issues and expedite orders, and provides support for Supply Chain Management (SCM) - Logistics by handling a high volume of requests, resolving inquiries, and assisting with special projects. The associate will research and resolve complex transactions related to invoices and receipts, manage returns, and assist with the distribution of medical products, including controlled substances and hazardous materials. Utilizing various reports to ensure data integrity and identifying trends to improve processing efficiency are also key aspects of the role. The position requires adherence to policies and regulations, and assistance with SCM leadership initiatives.

Requirements

High School diploma/GED
Two (2) years' supply chain or business related experience required.
Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills.
Excellent verbal and written communication skills.
Ability to work in a team-oriented atmosphere.
Must be adaptable and flexible in an ever-changing work environment.
Able to handle/prioritize tasks simultaneously.
Basic understanding of accounting principles.
Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service.
Ability to manage time to meet required deadlines.
Warehouse experience.

Nice To Haves

Associate’s Degree plus one (1) year of experience will be considered as an equivalent.
Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues.
Assists with SCM continuous improvement initiatives.
A small subset of employees may be asked to drive and a driver’s license would be required under those circumstances.

Responsibilities

Direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity.
Significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems.
Provides support for SCM - Logistics; handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff.
Provides a point of contact from other SCM areas in order to resolve inquiries and problems; enlists appropriate SCM personnel for assistance, as needed.
Works on special projects as assigned.
Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced.
Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns.
Assists with distribution of medical products and services including controlled substances and hazardous materials.
Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment.
Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions.
Sustains and complies with a broad range of policies and governmental regulations.
Assists with projects as directed by SCM leadership.
Other job-related duties as assigned by leadership.