Return Logistics Associate

Stanley Black & Decker•Indianapolis, IN

1d•Onsite

About The Position

As an RLC Associate, you’ll be part of our Return Logistics team working as an on-site employee. You’ll get to disposition returned product, determine customer eligibility to receive credit using a pre-set decision tree, segregate credit and no credit product into groups and mark pallets with quantities and identification. You will also record all disposition data in the database, download data to Excel and distribute, resolve data discrepancies, and communicate workload status to the SB&D supervisor. This role serves as a liaison between the customer return center and GTS Global Quality, and you will recommend process improvements. Other duties as assigned.

Requirements

High school or GED Equivalent
A “Can Do” attitude is a must.
Basic computer literacy required.
Experience with Excel and Access.
Excellent spelling, grammar, and basic math knowledge is required
Ability to count and document findings accurately
Ability to work with minimal supervision.
Recognize and adjust to workload variations
Possess dependable transportation and excellent attendance record
Ability to work well with others (You are a visitor representing Stanley Black & Decker.)
Willingness to abide by all safety and facility policies.
Ability to lift up to 40 pounds unassisted.
Ability to stand and stay physically active for long period
Ability to work in non-climate-controlled facility

Nice To Haves

Previous power tools knowledge and experience is preferred

Responsibilities

Dispositions returned product.
Determines customer eligibility to receive credit using a pre-set decision tree.
Segregates credit and no credit product into groups and marks pallets with quantities and identification.
Records all disposition data in database.
Downloads data to Excel and distributes.
Resolves data discrepancies.
Communicates workload status to SB&D supervisor.
Works as a liaison between customer return center and GTS Global Quality.
Recommends process improvements.
Other duties as assigned.