Logistics Associate - Supply Chain Management
About The Position
The Logistics Associate supports Supply Chain Management (SCM) by handling receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. The role supports daily material movement throughout Mayo Clinic while following safety, security, and productivity standards. It involves frequent communication with suppliers and Mayo Clinic staff to expedite orders, manage returns, address invoice and receipt problems, and resolve inquiries. The associate also researches transaction issues, supports the distribution of medical products and services—including controlled substances and hazardous materials—and uses reports to maintain transaction data integrity. The position identifies processing delays and works with affected individuals on long-term solutions, complies with policies and governmental regulations, and assists with projects and other duties assigned by SCM leadership.
Requirements
- High school diploma or GED and two years of supply chain or business-related experience; an associate degree plus one year of experience may be considered equivalent.
- Strong personal computer, communication, problem-solving, continuous-improvement, and teaming skills.
- Excellent verbal and written communication skills.
- Ability to work in a team-oriented environment and support all departments in coordination with other SCM areas.
- Adaptability and flexibility in an ever-changing work environment.
- Ability to handle and prioritize multiple tasks simultaneously.
- Basic understanding of accounting principles.
- Ability to manage time and meet required deadlines.
- A driver’s license may be required for a small subset of employees who are asked to drive.
Responsibilities
- Support accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
- Carry out daily activities related to moving materials throughout Mayo Clinic in accordance with safety, security, and productivity standards.
- Interact with suppliers to expedite orders, manage returns, and resolve invoice and receipt problems.
- Handle a high volume of incoming requests by phone, mail, and fax from Mayo Clinic staff at all levels.
- Serve as a point of contact for other SCM areas to resolve inquiries and problems, enlisting appropriate SCM personnel when needed.
- Research and resolve transactions involving invoices not received and receipts not invoiced, using information from multiple areas.
- Research specialty transactions arising from verbal or written requests, including aged proof-of-delivery items, shipping modes, and returns.
- Assist with distribution of medical products and services, including controlled substances and hazardous materials.
- Use reports to ensure data integrity for special handling instructions, expedited and critical orders, and routine fulfillment.
- Identify trends causing processing delays and collaborate with affected individuals to implement long-term solutions.
- Comply with applicable policies and governmental regulations.
- Assist with projects as directed by SCM leadership and perform other job-related duties as assigned.
Benefits
- Medical plan options
- Dental coverage through Delta Dental or a reimbursement account
- Vision plan with a national network
- Health Savings Account and Flexible Spending Accounts for eligible expenses
- Competitive retirement package
- Continuing education and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
