Logistics Area Manager

TopHat Logistical Solutions•Idaho Falls, ID

About The Position

TopHAT Logistical Solutions, a division of Atlas Logistics, is a full-service white-glove delivery company specializing in final-mile dedicated delivery for retail customers across the United States and Canada. The Logistics Area Manager helps manage operations across multiple high-volume home delivery environments, with a focus on client service, urgency, and continuous improvement. The role reports directly to the Regional Director and is full-time, 40 hours per week, Monday through Friday, from 6:00 a.m. to 2:00 p.m. Possible overtime may be required during peak season.

Requirements

  • High school diploma or equivalent.
  • 2–4 years of job-related experience and/or a combination of education and experience.
  • Effective problem-solving skills.
  • Effective oral and written communication skills.
  • Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.

Nice To Haves

  • Associate degree preferred.
  • Previous management experience is a plus.
  • Previous NetSuite experience is a plus.
  • Previous P&L experience is a plus.
  • Knowledge of DOT regulations preferred.

Responsibilities

  • Manage daily responsibilities of in-home delivery contract carrier teams.
  • Route daily deliveries for each team using Dispatch Track.
  • Dispatch five or more in-home delivery teams across multiple stops.
  • Complete weekly billing and claims forms and submit them through NetSuite.
  • Manage P&L budgeting responsibilities.
  • Collect operational data daily and weekly and assess performance reports.
  • Recruit and maintain a roster of high-performing independent contract carrier delivery teams.
  • Conduct daily stand-up chats with teams before they load out.
  • Supervise daily load-out to ensure product quality assurance is conducted.
  • Ride along on local routes to ensure customer satisfaction with carrier teams.
  • Ensure daily truck inspections and safety measures are completed.
  • Build relationships and maintain effective communication with customers, clients, and staff to support continued and expanding operational improvements.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance for employees and dependents.
  • Employee, spousal, and child life insurance.
  • 401(k) matching retirement plan.
  • Pre-tax savings plans and HSA.
  • Paid time off, including vacation, holidays, and disability leave.
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