Logistics and Operations Specialist

Uniphar GroupNorth Carolina, NC
$52,000 - $56,000Onsite

About The Position

Uniphar is a global partner to pharma and MedTech manufacturers, aiming to improve patient access to medicines worldwide. The Global Sourcing business, within the Pharma division, specializes in sourcing and distributing pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries. Uniphar operates with a people-first approach, fostering an entrepreneurial spirit, a common purpose, and a foundation of trust. Sustainability is a core aspect of Uniphar's business strategy, focusing on contributing positively to people and the world. The Logistics and Operations Specialist will be responsible for coordinating the efficient, accurate, and compliant movement of pharmaceutical products throughout the global distribution network. This role ensures timely order fulfillment, inventory accuracy, and transportation coordination while maintaining compliance with Good Distribution Practices (GDP), company policies, and regional regulatory requirements. The specialist will collaborate with various teams and external partners to optimize supply chain performance, resolve issues, and meet client expectations. Success requires strong organizational skills, attention to detail, analytical problem-solving, and a commitment to quality, safety, and customer satisfaction in a highly regulated environment.

Requirements

  • Five years or more experience in shipping, warehouse operations, transportation, and product distribution and coordination
  • Warehousing and freight forwarding knowledge (standard shipping practices, Incoterms, etc.)
  • HazMat certified
  • International shipping experience
  • Excellent oral and written communication skills
  • Proficiency with Microsoft Office Suite
  • Attention to detail; organizational skills
  • Strong problem solving and analytical skills
  • Software Proficiency: Experience with warehouse & inventory software and RF scanners.
  • Hands on approach to problem solving and mind set, organised and methodical.
  • Experience working in a highly regulated environment and an understating of GxP activities.
  • Warehouse: 5 years (Required)
  • Pharmaceutical: 1 year (Required)
  • GDP/GMP: 1 year (Required)

Responsibilities

  • Coordinate domestic and international shipments of pharmaceutical products, ensuring timely, secure, and compliant delivery to customers, distribution centers, and manufacturing sites.
  • Plan, schedule, and monitor the transportation of controlled drugs, temperature-sensitive pharmaceuticals, and hazardous materials (HAZMAT) in accordance with applicable regulatory requirements and company policies.
  • Ensure compliance with Good Distribution Practices (GDP), applicable Good Manufacturing Practices (GMP), and all applicable local, national, and international regulations governing pharmaceutical distribution.
  • Coordinate cold chain logistics by monitoring validated shipping methods, temperature-controlled packaging, data loggers, and excursion management to maintain product integrity throughout the supply chain.
  • Manage shipments of controlled substances in compliance with applicable licensing, security, chain-of-custody, recordkeeping, and reporting requirements.
  • Coordinate the shipment of hazardous materials in accordance with applicable transportation regulations, ensuring proper classification, packaging, labeling, documentation, and carrier selection.
  • Prepare, review, and maintain shipping documentation, including commercial invoices, customs documentation, dangerous goods declarations, export documentation, certificates, and other regulatory records.
  • Collaborate with Quality Assurance, Warehouse Operations, Procurement, Commercial team and Supply Chain teams to ensure compliant and uninterrupted product distribution.
  • Monitor shipment status and proactively resolve transportation delays, customs issues, temperature excursions, security incidents, and delivery exceptions.
  • Coordinate product returns, recalls, quarantined inventory, reverse logistics, and product disposition activities in accordance with quality and regulatory requirements.
  • Manage relationships with third-party logistics providers (3PLs), freight forwarders, customs brokers, parcel carriers, and specialized pharmaceutical transportation providers to ensure compliance with service level agreements.
  • Monitor logistics performance metrics, transportation costs, delivery performance, temperature excursion trends, and carrier performance to identify opportunities for continuous improvement.
  • Support import and export compliance activities, including customs clearance, trade documentation, restricted party screening, and country-specific regulatory requirements.
  • Utilize enterprise resource planning (ERP), warehouse management systems (WMS), transportation management systems (TMS), and shipment visibility platforms to manage logistics operations and maintain accurate records.
  • Support regulatory inspections, customer audits, and internal quality audits by maintaining complete, accurate, and audit-ready logistics documentation.
  • Develop, review, and maintain standard operating procedures (SOPs), work instructions, and logistics process documentation.
  • Coordinate with Sales & Procurement on order status and movement of shipments throughout departments.
  • Ensure proper shipping documentation (Certificate of Origin, SED, Air Waybill, COA, commercial invoice) is attached to each shipment.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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