Logistics Analyst

Aurora Dairy Corp.•Boulder, CO

2d•Hybrid

About The Position

The Logistics Analyst identifies opportunities to innovate, improve service and/or reduce cost for all finished goods transportation. Recommend and implement adjustments to processes to optimize transportation spend. This position is based in CO, and is a hybrid role that requires 1-2 days per week worked from our corporate office in Boulder, CO.

Requirements

3-5 years professional experience in customer service/logistics, transportation and LTL experience preferred.
Bachelor degree or equivalent experience required; Degree in Business Administration or Equivalent Degree with concentration in Transportation, Logistics or Supply Chain preferred or a combination of commensurate experience and education.
Required experience with a TMS
Proficiency with Microsoft Office programs: Excel, Word, PowerPoint, Access, Outlook.
Excellent communication and collaboration skills.
Quick and creative problem solver who is well organized and detail oriented.
Ability to juggle and prioritize multiple tasks.
Professional communication skills: spelling, grammar, typing, and verbal.
Honest with a strong work ethic and good judgment with regard to handling confidential information.
Must possess a valid driver’s license, reliable mode of transportation and proof of automobile insurance with required levels of coverage.

Nice To Haves

Prefer experience with M3 (ERP) and EDI systems/processes.
Prefer experience with PCS

Responsibilities

Assist with carrier rate reviews, off-cycle rate changes, and KPI calculations.
Responsible for setting up carriers and customers, loading contacts, rates, and hours, and on-going maintenance of this information in PCS, our Transportation Management System (TMS).
Manage inbound carrier prospecting sales calls. Interview and vet potential new carriers.
Evaluate supply chain fines for trends, errors, and opportunities for mitigation. Communicate with necessary parties to address.
Resolve day-to-day carrier issues, including training new carriers and verifying carrier procedure compliance.
Backup Subject Matter Expert (SME) for TMS: Identify, document, test any new requirements for TMS, Develop reporting fluency to support ad hoc and ongoing data requests, Train new users.
Recommend and implement adjustments to processes to optimize transportation spend. Analysis on new lanes and new shipping point of origin.
Develop and maintain SOPs for logistics functions.
Support the implementation of new logistics technologies and systems.
Prepare regular reports, presentations, and documentation for management review.
Backup of CL team as needed. Fluency in the following CLS functions: Customer Service Communication – including order reminders, confirmations, quantity changes (order minimums), delivery changes, pricing errors, etc., Ensure customer orders received, via EDI and e-mail, are processed through M3 and correctly flow to TMS., Arrange shipments from warehouse/plant to customers using contract carriers. Schedule shipments and deliveries that meet customer and warehouse/plant needs while considering costs., Use TMS system to build shipments for customer orders, consolidating LTL orders for efficient, cost-effective transportation., Confirm deliveries with carriers. Promptly address carrier performance issues and communicate ongoing problems to the team. When applicable, confirm carrier shipping appointments and delivery appointments., Work with Accounts Receivable (AR) to research and resolve customer deductions (sales returns account)., Freight Claims – research, document, and file claims with carriers for lost or damaged product. Work with the carrier to establish the best way to dispose of product., Pass on information regarding delivery problems to the appropriate parties., Freight Invoices – Audit and approve carrier invoices for payment by Finance team.
Travel as necessary to interface with customers, carriers, warehouses, and farms.
Other responsibilities as deemed necessary.