Logistics Agent (2nd Shift, 3:30pm-11:30pm)
About The Position
Responsibilities will include speaking with current customers when they have needs for shipping freight. The role of this person is to work with that customer to figure out the fastest and cheapest way for the items to be shipped that the customer is needing shipped. During this process problem solving, critical thinking, and outside the box thinking are all involved. This person must have the business oriented mind to be able to solve problems, and come up with solutions as they arise. The employee will be trained in all of the logistics knowledge and strategies. But the ability to think outside the box, and strong initiative.
Requirements
- 1+ year of customer service experience (restaurant, retail, call center, etc.)
- Interest in logistics and customer service
- Reliability
- Clear communication
- Strong motivation to learn
- Strong attention to detail
Nice To Haves
- Ability to think outside the box
- Strong initiative
Responsibilities
- Speak with current customers to understand their freight shipping needs.
- Determine the fastest and cheapest shipping methods for customer items.
- Engage in problem-solving, critical thinking, and innovative thinking to address shipping challenges.
- Develop business-oriented solutions to arising problems.
- Learn and apply logistics knowledge and strategies.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
