Logistics Administrator

Aston Carter•Brighton Charter Township, MI

1d•$24 - $26•Onsite

About The Position

This role serves as a key point of contact between internal teams, customers, and logistics partners, with a strong focus on coordinating outbound shipments, maintaining accurate documentation and system records, ensuring compliance, and delivering clear and timely customer communication.

Requirements

At least 2+ years of experience in logistics, order processing, or a related administrative role.
Proficiency in data entry with a strong emphasis on accuracy and completeness.
Experience working with an ERP or CRM system (such as Sage or similar platforms).
Proficiency with Microsoft Office, including Outlook and Excel.
Strong attention to detail with a focus on documentation accuracy and compliance.
Excellent written and verbal communication skills.
Strong customer service skills with the ability to interact professionally with internal and external stakeholders.
Ability to prioritize tasks and manage time effectively in a fast-paced, deadline-driven environment.
Comfort working across multiple systems and customer portals simultaneously.
Strong organizational skills and reliable follow-up to ensure tasks are completed fully and on time.

Nice To Haves

Experience entering and maintaining shipment data in ERP systems such as Sage or SAP.
Familiarity with logistics processes, including LTL, parcel, and expedited shipments.
Experience preparing and maintaining export documentation, including NAFTA certificates and customs paperwork.
Ability to reconcile freight reports and support freight claim filing.
Experience creating and maintaining operational reports and logs, such as late delivery reports and daily invoicing summaries.
Ability to collaborate effectively with manufacturing, customer service, and logistics partners.
Demonstrated reliability and commitment to supporting a well-tenured, collaborative team environment.

Responsibilities

Coordinate outbound shipments to ensure on-time delivery in alignment with customer and production requirements.
Serve as the primary liaison between carriers, customers, internal manufacturing teams, and account contacts to support smooth shipment execution.
Plan and coordinate LTL, parcel, and expedited shipments as needed based on customer and production priorities.
Obtain freight rate quotes, coordinate carrier selection, and calculate freight charges and customer upcharges.
Prepare, audit, and maintain all shipping documentation, including bills of lading, packing slips, invoices, and export paperwork.
Process and reconcile shipping invoices, ensuring accuracy against customer purchase orders, quotes, and sales orders.
Enter invoices into customer portals and internal ERP systems as required.
Maintain organized shipment files and ensure documentation remains audit-ready at all times.
Reconcile monthly freight reports and file freight claims when necessary.
Maintain required export documentation, including NAFTA certificates and customs paperwork.
Enter and maintain shipment data within ERP systems, such as Sage or SAP, ensuring completeness and accuracy.
Maintain open and closed sales order records and ensure data accuracy throughout the shipment lifecycle.
Create and maintain operational logs, including late delivery reports, manual shipment logs, and daily invoicing summaries.
Collaborate with internal teams to resolve shipment, documentation, or invoicing discrepancies promptly.
Provide responsive and professional customer service, keeping customers informed on shipment status and resolving issues quickly.