Logistics Administrator

Aston Carter•Brighton Charter Township, MI

5d•$24 - $26•Onsite

About The Position

This role acts as a key liaison between internal teams, customers, and logistics partners. The position focuses on coordinating outbound shipments, maintaining accurate documentation and system records, ensuring compliance, and providing clear customer communication.

Requirements

2+ years in logistics, order processing, or a related role
Strong data entry accuracy and attention to detail
Experience with ERP/CRM systems (Sage, SAP, or similar)
Proficiency in Microsoft Office (Excel, Outlook)
Strong communication and customer service skills
Ability to multitask and work in a fast-paced environment
Highly organized with strong follow-through

Nice To Haves

Experience with LTL, parcel, and expedited shipping
Knowledge of export documentation (NAFTA, customs)
Experience with freight reconciliation and claims
Ability to maintain reports and operational logs
Collaborative team player with a reliable work ethic

Responsibilities

Coordinate outbound shipments to meet production schedules and customer delivery timelines
Serve as the main point of contact for carriers, customers, and internal teams
Arrange LTL, parcel, and expedited shipments based on priority
Obtain freight quotes, select carriers, and calculate freight charges
Prepare and maintain shipping documentation (BOLs, packing slips, invoices, export paperwork)
Process and reconcile shipping invoices against orders and quotes
Enter and manage data in ERP systems and customer portals
Maintain organized, audit-ready shipment records
Reconcile freight reports and manage claims when needed
Track export documentation and ensure compliance
Create operational logs (late deliveries, invoicing summaries, shipment tracking)
Resolve shipment, documentation, and invoicing issues
Provide timely, professional customer updates and support