Logistic Specialist

RXO•Charlotte, NC

About The Position

At RXO, a provider of transportation solutions, the Specialist, Logistics provides logistics support, including order entry, routing and dispatching, and traffic coordination. The role supports customers, account managers, receivers, and drivers by monitoring and coordinating freight loads and resolving shipment issues.

Requirements

  • At least 1 year of logistics experience.

Nice To Haves

  • High school diploma or equivalent.
  • General knowledge of the transportation industry.
  • Experience writing routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, verbal, or diagram form.

Responsibilities

  • Maintain customer profile information and enter loads from customer tenders.
  • Update account managers on problem loads and actions taken, and provide receivers and customers with load status updates.
  • Monitor daily pickups and deliveries and verify loads arrive on time and in good condition.
  • Take check calls from drivers to help ensure on-time delivery; validate load data before marking loads delivered for accounting purposes.
  • Investigate product overages, shortages, and damages, and complete appropriate documentation.
  • Schedule and reschedule delivery appointments for loads; accept or decline loads based on account manager direction.
  • Provide detailed directions and instructions to route drivers properly.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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