Logistic Operation Staff

SBT Global, Inc.•Round Rock, TX

2d•Onsite

About The Position

This role involves monitoring and managing the entire product movement process across Air, Ocean, and Land/trucking transportation. The staff member will track shipments, report on Key Performance Indicators (KPIs), and act as a daily liaison with customers, carriers, and internal staff. Responsibilities include developing performance metrics, supporting logistics procedures, maintaining account documentation, analyzing logistics for cost-effectiveness, coordinating with site managers, and performing ad-hoc reporting. The position requires a Bachelor's Degree and 3-5+ years of experience in the logistics industry, including Freight Forwarding and Strategy Planning. Strong analytical, organizational, and communication skills are essential, along with proficiency in Microsoft Office and the ability to work under pressure. Travel up to 10% in the U.S. is also required.

Requirements

Bachelor’s Degree required
3~5+ years of experience in the logistics industry Including Freight Forwarding and relevant industry knowledge including Strategy Planning
Excellent analytical and problem-solving skills
Highly organized with the ability to manage multi-tasks while paying close attention to detail
Positive attitude to solve problems and serve the customers with good care
Very Proficient in Outlook, Microsoft Office applications such as Excel/PowerPoint/Word
Great interpersonal skills, with the ability to communicate openly and effectively
Works well under pressure and has a sense of urgency
Strong work ethics
Ability to travel up to 10% in U.S.

Responsibilities

Monitor and manage the entire process of product movement via Air, Ocean, Land/trucking transportation process
Track shipments across different channels
Report monthly on Key Performance Indicators (KPI's) for the Supply Chain function
Daily liaison with customers, carriers, and internal staff
Develop performance metrics to evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model
Support to perform logistics procedures to achieve team goals by logistics policies.
Keep proper records of all forms of transactions related to the team’s logistics operations
Monitor and resolve discrepancies and problems that can be found related to the transportation/logistics system
Maintain essential account documentation with up-to-date information and ensure that it is collated and stored so as to be readily accessible
Analyze areas of corporate logistics to find out the most cost-effective means and methods of transporting supplies
Coordinate with site managers and co-workers to assure effective operations
Perform ad-hoc reporting, as required.
Perform other job-related duties as required