Logistic Operation Coordinator - Bilingual (English/Korean)

Woongjin, Inc•Cerritos, CA

5d•$29 - $33

About The Position

WOONGJIN, Inc. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. The company operates with a strong moral code, motivated by a sense of responsibility and servant leadership. This role involves developing and maintaining operational plans, providing pricing for freight, managing SOPs, building relationships with carriers and vendors, and reviewing KPIs for customer satisfaction. The position requires adherence to company work hours, policies, and procedures.

Requirements

Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
Strong Excel spreadsheet and PowerPoint preparation skills
Highly organized with the ability to manage multiple projects while paying close attention to detail
Excellent analytical and problem-solving skills
Great interpersonal skills, with the ability to communicate openly and effectively
Works well under pressure and has a sense of urgency
Strong work ethic
Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word
Strong customer orientation and strong negotiating skills
Background in import logistics, global import operations, and Customs Compliance

Nice To Haves

Warehouse (WMS) experience preferred
Bilingual in English and Korean preferred
Bachelor’s Degree preferred

Responsibilities

Develops and maintains operational plans to include all business requirements of customers
Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation
Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
Reviews KPIs for each business and performance regularly for customer satisfaction
Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior
Performs ad-hoc reporting, as required
Performs other job-related duties as required