Logistic Operation Coordinator - Bilingual (English/Korean)

Woongjin • Cerritos, CA

4d • Onsite

About The Position

WOONGJIN, Inc. is seeking a Logistic Operation Coordinator who is bilingual in English and Korean. This role requires a strong customer orientation and negotiating skills, with a background in import logistics, global import operations, and Customs Compliance. The coordinator will develop and maintain operational plans, provide pricing for freight, manage SOPs, build relationships with carriers and vendors, and review KPIs to ensure customer satisfaction. The position also involves ad-hoc reporting and other job-related duties.

Requirements

• Minimum of 3 years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
• Warehouse (WMS) experience preferred
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with the ability to manage multiple projects while paying close attention to detail
• Bilingual in English and Korean preferred
• Excellent analytical and problem-solving skills
• Great interpersonal skills, with the ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

Nice To Haves

• Warehouse (WMS) experience
• Bachelor’s Degree

Responsibilities

• Develops and maintains operational plans to include all business requirements of customers
• Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
• Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation
• Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
• Reviews KPIs for each business and performance regularly for customer satisfaction
• Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior
• Performs ad-hoc reporting, as required
• Performs other job-related duties as required

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level