Lodging Supervisor, Kalaloch Lodge

Delaware North•Forks, WA

4d•Onsite

About The Position

Delaware North Parks and Resorts is seeking a full-time Lodging Supervisor to join our team at Kalaloch Lodge in Forks, Washington. As a Lodging Supervisor, you will be responsible for overseeing front desk operations and providing exceptional service to our guests. If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Requirements

At least three years of experience in hospitality, front desk experience is preferred
Prior supervisory experience preferred
Computer literate in MS Office programs; some experience with property management systems preferred
Must be fluent in English language both spoken and written
No college degree required

Responsibilities

Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
Implement policies, procedures, and service standards in conjunction with management
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
Handle cash; maintain records pertaining to inventory, team, orders, and supplies

Benefits

Health, dental, and vision insurance
401 (k) with company match
Paid vacation days and holidays
Paid parental bonding leave
Tuition or professional certification reimbursement
Weekly pay
Free shift meal
Employee discounts - 30% off food, beverage, and retail items
$15/ day commuter bonus for commutes 25+ miles
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
Available for eligible year-round team members
Shared low-cost housing available for $85/ week, including wi-fi and all utilities
Housing includes a communal living area with a TV and a kitchen for shared use