Lodging Security Officer 2nd Shift (FTYR)

Crystal Mountain•Thompsonville, MI

6d•Onsite

About The Position

The role of the Lodging Security Officer (LSO) is to provide safety and security for resort guests and employees at a resort that is open 24 hours a day, 7 days a week. The current opening is for afternoon and overnight shifts.

Requirements

Clear and concise verbal communication skills.
Self-directed and able to maximize use of time, resources and technology.
Maintains office, employee, and company confidentiality at all times.
Dependable and meets goals.
Exemplifies professional conduct and adherence to company Core Values.
High School diploma or equivalent required.
Combination of education and experience that enables performance of all aspects of the position.
Regularly required to stand; walk and talk or hear.
Frequently required to stoop, kneel, crouch, or crawl.
Occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.
Must regularly lift and /or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must have excellent attendance and conduct record for consideration.
Must have unrestricted and insurable driving record.

Nice To Haves

Previous experience in the security field preferred.
Prefer TIPS/TAMS Trained or ability to get and maintain.
Previous experience with Microsoft Excel, Word and Outlook a plus.
Associates degree preferred.
Non-smoking candidates preferred.

Responsibilities

Perform routine Safety & Security foot and vehicle patrols of the buildings and grounds as mandated by the Security or Risk/Safety Manager.
Act as medical first responder, responding to first aid requests and contacting EMS when necessary, for incidents that can occur 24 hours a day.
Enforce quiet time.
Respond to emergencies on the resort, act as incident coordinator until relieved.
Respond to accidents and complaints from guests and employees, taking reports while investigating incidents.
Log and follow-up with guests on items in lost and found.
Lock and unlock buildings as necessary.
Escort VIPs, provide transportation as needed for special events.
Assist outlets and resort staff with issues involving guests who may be intoxicated or causing disruption.
File daily shift reports, incident reports, and other related forms as required.
Monitor and enforce parking policy, road signage, and traffic safety resort wide.
Act as liaison with local and state law enforcement and emergency agencies.
Conduct monthly and weekly Lighting and Safety Checks.
Report and conduct investigations of possible criminal incidents and accident sights.
Report and conduct investigation of vehicle accidents.
Monitor surveillance cameras on the resort.
Respond to and resolve guest and owner safety/security concerns.
Other duties as assigned.