Lodging Assistant
About The Position
The Residential Services Lodging Assistant role is to be responsible for supporting the operations of the Club Rental program. Their duties often include assisting guests with stocking and ensuring homes are ready for check-in, following check-out processes to ensure homes are turned over up to club standards, answering inquiries about the facility and local attractions, and assisting with grocery deliveries. They may also be responsible for maintaining records of guest stays and coordinating with housekeeping and maintenance staff to ensure rooms are clean and well-maintained. Additionally, lodging assistants often help with administrative tasks, such as data entry, inventory management, and supply organization. Excellent customer service skills, attention to detail, and the ability to multitask are essential for this role.
Requirements
- Excellent customer service skills
- Attention to detail
- Ability to multitask
Responsibilities
- Assisting the club rental program with check-in and check-out procedures
- Addressing inquiries and ensuring a pleasant stay for renters
- Coordinating with property management and residential services staff to address any repair or maintenance issues promptly
- Ensuring the property is in excellent condition for guests
- Ensuring that cleaning schedules are adhered to and that the property is clean before and after guests' stay.
- Assist with organizing and properly stocking homes with home amenities and marketing materials
- Ensuring homes are properly stocked with rental required list items
- Keeping lodging office area clean and tidy
- Assist with putting together bathroom amenity stocking supplies
- Controlling inventory of marketing supplies
- Ensuring all rental assigned vehicles are cleaned, maintained, and organized
- Assist with re-ordering home amenity supplies when needed
- Keeping our grocery stock to par levels, ensuring re-ordering of stocked items if needed
- Assist in picking up grocery orders from town and delivery to property
- Place grocery order lists on behalf of our homeowners
- Delivering and staging grocery requests
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
