Lodgekeeper - PostCard Cabins Hocking Hills - Nelsonville, OH

Hotel Equities • Nelsonville, OH

8d • $15 - $16 • Onsite

About The Position

Hotel Equities is seeking a Lodgekeeper for the PostCard Cabins in Nelsonville, OH. The Lodgekeeper will be responsible for guest communication, reservation handling, and laundry services including cleaning, pressing, and folding. The ideal candidate will possess excellent organizational and interpersonal skills, with the ability to consult with guests on additional laundry services.

Requirements

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work shifts and on weekends.

Nice To Haves

• Laundry knowledge
• Proficient knowledge of Microsoft word systems (Excel and Word)
• Reservation System knowledge
• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Responsibilities

• Removing stains from items using the appropriate procedures.
• Keeping an updated inventory of laundry detergents.
• Prepare for the following day’s shift by packing linen bags, preparing correct assignment reports
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.

Benefits

• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED