Lodge Manager - Premium

CiveoFaro, YT
Onsite

About The Position

Civeo Premium Services Employees LP is currently seeking a Lodge Manager reporting to the Sr. Operations Manager. The successful candidate will oversee and manage the day-to-day lodge operations. This position will be on a rotation basis 14 days on / 14 days off as required by the business.

Requirements

  • 5+ years of progressive experience in hotel and food services management.
  • Class 5 Operator’s License, with a 5- year driving record satisfactory to Civeo’s driving criteria.
  • Proficient with Microsoft Office programs.
  • Exceptional leadership and management skills.
  • Experience in managing a unionized work force.
  • Self- motivated in managing a facility thru initiative and innovation to achieve results in a safe and profitable manner.
  • Ability to maintain a professional demeanor in all interaction with clients, guests and staff
  • Conflict resolutions skills.
  • Aptitude to establish and maintain effective relationships with internal and external stakeholders.
  • Ability to develop and motivate staff to achieve challenging goals.
  • Superior oral and written communication skills.
  • Excellent organizational and time management skills.
  • Ability to solve problems logically, and make decisions in unique situations.
  • Must be able to pass a pre-access Drug & Alcohol test.

Nice To Haves

  • Knowledge of remote lodge operations is an asset.

Responsibilities

  • Lead and promote a positive safety culture while ensuring compliance with all Federal and Provincial licensing requirements, health and safety regulations, and site-specific statutory obligations.
  • Achieve profit targets through effective operational and financial management, including participation in monthly forecasting and budget planning.
  • Develop and implement sales strategies and targets to support business growth and client satisfaction.
  • Record, monitor, and report on contractual key performance indicators (KPIs).
  • Maintain quality assurance and quality control standards across all lodge operations.
  • Ensure productivity goals and operational performance standards are consistently achieved.
  • Oversee the recruitment, mentorship, performance management, and professional development of direct reports.
  • Establish and maintain clear performance standards, expectations, and accountability measures.
  • Develop and maintain strong customer relationships, responding to issues and concerns in a timely and professional manner.
  • Ensure daily administrative responsibilities are completed accurately and on time, including payroll reporting, lodge reporting, client reporting, and other operational documentation.

Benefits

  • Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage
  • Health or Personal Spending Account
  • Employee & Family Assistance Program (EFAP)
  • RRSP/DPSP Match Program
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