General Manager: Remote Lodge

Aramark•Geraldton, ON

22h•Remote

About The Position

ARAMARK Remote Workplace Services is hiring a General Manager to work in one of Remote Lodges in Ontario. As the General Manager, you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. The General Manager will report to the Field Operations Manager and is responsible for the supervision, direction, and coordination of the day-to-day operations of an assigned Remote camp(s). The successful candidate for the position should have significant experience in the hospitality industry with a strong knowledge of operations, high financial acumen, and excellent customer service skills. Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship-building skills, financial savvy, and a focus on safety, our team makes a difference every day. This role is working on a rotational schedule of 2 weeks on and 2 weeks off. We call it hospitality. You call it home. Aramark offers a wide range of services to ensure utmost comfort and convenience for the workforce in remote operations. Aramark provides accommodations that go beyond the basics, providing enticing and nourishing dining options, a vibrant lifestyle, and amenities that elevate the overall experience for remote employees.

Requirements

5+ years Management/Leadership experience preferably in remote camp or hotel/hospitality industries.
2+ years culinary experience preferably in remote camp or hotel/hospitality industries.
Business Diploma or certificate from recognized Post-Secondary Institution.
Food Safe Advanced Certifications are mandatory.
Valid Class 5 Driver’s License.
Outstanding communication skills.
Must be able to work effectively and efficiently, supervised and unsupervised.
Strong with prioritization and time management.
Ability and willingness to drive long distances.
Ability and willingness to travel/work long rotations away from home.

Nice To Haves

First Aid Certification is an asset.

Responsibilities

Ensure the Safe delivery of exemplary culinary and hospitality operations in a remote location
Accountable for responsible fiscal management, including operational forecasts, food and labor targets, and cost controls
Provide support to Front Line Managers to ensure financial targets of operation are exceeded.
Accountable for rollout of Operational Programs, and Executional Framework
Ensure Scope of Work (SOW) is followed for site, and gaps reported to District Manager, or designate, weekly.
Accountable and responsible for maintaining a culture focused on having Safety as a value.
Responsible to ensure the completion of inventory, and site health and safety audits; maintaining records to comply with ARAMARK, government and accrediting agency standards.
Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
Create partnerships between Front Line Managers, office/support staff and client
Ongoing review of service provision while seeking opportunity to implement new products and amenities to meet client needs
Determine innovative ways to encourage partnerships with local communities
Participate in the recruitment, development and retention of front line team
Motivate, train, and supervise hourly employees and supervisors on programs and procedures such as Customer Service, Culinary Excellence and Waste Management.
Additional duties may be assigned.