Fall 2026 Lockout Desk Assistant - Housing and Residential Communities - 529671

The University of Alabama • Tuscaloosa, AL

1d • Onsite

About The Position

The Lockout Desk Assistant assists students living in residence halls with lockouts. This position is the first point of contact for lockout issues and requires a quick and efficient response to all calls. The assistant will know and follow all HRC policies and procedures regarding lockouts, room keys, and building keys. They will provide lockout desk coverage for designated areas on-campus, report observed safety/security issues to a supervisor or designated person, and use the master key box system to aid in lockout requests (training provided). Additionally, the assistant will log lockouts appropriately and consistently and maintain confidentiality on lockout records/requests.

Requirements

• Current University of Alabama undergraduate student.
• Ability to provide friendly and professional customer service.
• Prompt and organized.
• Ability to work a flexible schedule.
• Must meet enrollment requirements to be eligible for on-campus student employment.
• Must be registered for at least 6 credit hours during fall/spring semesters (Undergraduate).
• Must be registered for at least 4.5 credit hours during fall/spring semesters (Graduate).
• Must be registered full-time (Undergraduate = 12 credit hours, Graduate = 9 credit hours) during fall/spring semesters (International Students).
• Enrollment requirements must be maintained for the duration of on-campus employment.
• Must successfully pass a pre-employment background investigation.
• Information obtained from social media and other internet sources will be reviewed.

Responsibilities

• Assist students living in residence halls with lockouts.
• Serve as the first point of contact for lockout issues.
• Respond quickly and efficiently to all lockout calls.
• Know and follow all HRC policies and procedures regarding lockouts, room keys, and building keys.
• Provide lockout desk coverage for designated areas on-campus.
• Report observed safety/security issues to supervisor or designated person.
• Use master key box system to aid in lockout requests.
• Log lockouts appropriately and consistently.
• Maintain confidentiality on lockout records/requests.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed