Lockbox Operations Specialist I (On-Site Graham NC)

Labcorp • Graham, NC

11h • Onsite

About The Position

Labcorp is seeking a Lockbox Operations Specialist I to join their team in Graham, NC. This role is responsible for various operational tasks related to lockbox processing, including managing daily communications, ensuring service level agreements are met, processing different payment types, and contributing to process improvements. The position is on-site and operates on a Monday-Friday schedule.

Requirements

• High School Diploma or GED or equivalent
• 1 year or more work experience
• Ability to 10-key with efficiency and accuracy

Nice To Haves

• 2 years or more working with Lockbox operations
• Understanding of lockbox processes
• Basic EOB/Insurance knowledge
• Understanding of basic accounting processes

Responsibilities

• Read daily emails
• Help maintain the SLA (Service Level Agreement)
• Respond to any incoming emails
• Complete required training
• Share best practices with the team
• Continually supports the Lean Principles
• Offers suggestions to supervisor/team lead to improve processes
• Be able to differentiate between various types of payments from multiple companies
• Sort and prep checks for deposit
• Sort/ Process credit card payments
• Maintain personal time and PLB in Workday
• Update management on suggestions, feedback, and process improvements.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED