Lockbox Operations Processor

U.S. Bank • Cincinnati, OH

1d • Onsite

About The Position

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and 10‑key keying, scanning, sorting mail, and working across multiple areas within the department. Accuracy, speed, and attention to detail are essential. Scheduled shifts available: Monday - Friday 6 AM - 2:30 PM Monday - Friday 8 AM - 4:30 PM

Requirements

• High school diploma or equivalent
• One to two years or more of related work experience
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
• Strong PC skills
• Good verbal and written communication skills
• Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements

Responsibilities

• Processing payments and documents
• High-volume data entry
• 10-key keying
• Scanning
• Sorting mail
• Working across multiple areas within the department

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED